Today, The Wall Street Journal looks at Yahoo's latest efforts in mobile search where it holds a substantial lead over its online nemesis Google. According to figures from Telephia, Yahoo has a 7% penetration of U.S. mobile subscribers vs. 3% for Google. In addition, MSN has a 4% penetration and AOL 3% (see article here).
Yahoo will be encouraging users to download a search application to their phones, see <mobile.yahoo.com/search>. Advertising revenues will be shared with wireless carriers. Mobile search results are more "managed" than website results and attempt to better display a single answer to the search so phone users can avoid surfing to other websites for answers.
Why is this important for online banking? Most consumers, especially the 35-and-older crowd, will get their first taste of a mobile phone app through search. Once users get comfortable Googling or Yahooing from their mobiles, it won't be long before other ecommerce apps become popular, and mobile banking will be at the front of the next wave.
Furthermore, early mobile banking users are likely to share one key attribute that sets them apart from online banking users, a willingness to pay fees for service. Most mobile applications such as sports scores, mapping services, or games currently carry small monthly fees. Whether or not banks choose to charge directly for mobile banking is yet to be seen, but we believe excellent potential exists for profitable fees from at least a portion of the mobile user base (see previous post here).